Delivery Information

St. Thomas College offers shipping within India and worldwide on all products purchased at its website.

  • If you cancel part of the order, shipping charges will not be refunded.
  • If you return an order delivered to you, original shipping charges will not be refunded. However if you self-ship your returns, you will be reimbursed based on return policy

 

St. Thomas College, Dehradun, Uttarakhand - CANCELLATION POLICY

  • At St. Thomas College, we aim to provide best possible online shopping experience. You can cancel items in order summary page. Once shipped from warehouse.
  • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery. Return form is sent along with invoice only on damaged / defective product.
  • Once items are shipped from our warehouse, you will not be able to cancel the order.

Once your cancellation of a Damaged / Defective product is successful, the refund amount will be credited back into your St. Thomas College Credits account in the form of Cashback.

 

St. Thomas College, Dehradun, Uttarakhand, 30 DAY RETURNS POLICY only on Damaged / Defective product

  • You can return all items Damaged / Defective product items within 30 days of receipt for a full refund of the item purchased. This includes items purchased on sale. Seals should be intact for all the sealed items.
  • The refund amount will be credited back into your St. Thomas College Credits account in the form of cashback.
  • Item should not be used at all and the original invoice, tags etc should be preserved
  • All items to be returned must be with original tags, unused and in their original condition with packaging intact with original invoice.
  • Please do take care that that you pack items securely and safely to prevent any loss or damage during transit. For all self shipped returns, we recommend you use a reliable courier service.
  • Once your return is received by us, you will be reimbursed Rs 100 towards shipping costs if self shipped. This is subject to your return having met the requirements of being unused, returned within 30.
  • Returned items will be checked for quality at our centres.

 

In case of rejected refund claims, the item will be shipped back to the customer.

  • ·         Information mentioned above is applicable for international orders we well.